Quick start

Create a Team

Engage is a team communication platform for healthcare providers. It's 100% HIPAA compliant and works on any device. To create a team, visit engage.teamstitch.com. Once you're set up, you can invite in anyone you’d like using just their email address.

Join a Team

Engage teams are invite-only. That means you’ll need to get invited by your team’s administrator to join. You’ll receive a special invitation link which will allow you to securely create your account.

HIPAA Compliance

Engage is HIPAA compliant out of the box. When you create a team, you'll be prompted to agree to the terms of a Business Associate Agreement (BAA). This will ensure your official HIPAA compliance. To learn more about how we achieve HIPAA compliance, check out our article here.

Download Apps

Engage has native apps for all major platforms. You can download apps for iOS, Android, Mac and Windows.

Patient Rooms

Engage creates a dedicated messaging room for every patient added to the system. To create a patient room and begin messaging a patient, you'll need to invite a patient into Engage. Once the patient accepts the invitation, their name will appear in the list of patients added to your system. Open patient rooms will appear on the left sidebar.

Search

Search is finally here for healthcare! Any conversation you have or file you upload becomes part of a searchable archive. This lets you instantly access information from any message thread. It also means that the more you use Engage, the more valuable it becomes for your organization. Just search keywords and Engage will pull up any relevant content.

Files

You can upload almost any kind of file — JPEG, PNG, PDF, Word, Excel and more. The file upload button is the little paperclip symbol, located in the right corner of the message entry box at the bottom of every chat room.

Productivity Tools

Pin and star messages, search file lists, access the group directory and more from the right sidebar. We’ve included everything you need to become a power user of Engage.

Profile and Account

From the top left of your Engage account, you can click the main menu to access your profile and account settings. Change your information, adjust notification settings and set passwords all from here.

Admin Controls

Engage features powerful admin capabilities from an intuitive panel accessible from the main menu. Manage your team directory, control security settings and subscribe to Engage Premium all from the admin panel.